Shipping policy
Last updated: May 24, 2026
Thank you for shopping with Massaglo. We are committed to delivering your order as quickly and safely as possible.
Order Processing
Orders are typically processed within 1–2 business days after payment confirmation.
Once your order has been processed and shipped, you will receive a shipping confirmation notification.
Shipping Times
Estimated delivery times:
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Lebanon: 2–3 business days
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International orders: delivery times may vary depending on the destination country and shipping provider
Please note that delivery times are estimates and may occasionally be affected by holidays, customs processing, weather conditions, or other circumstances outside our control.
Shipping Costs
Shipping fees are calculated at checkout based on your location and selected delivery method.
Any customs fees, import duties, or local taxes for international orders are the responsibility of the customer.
Incorrect Shipping Information
Please make sure your shipping address and contact details are correct before placing your order.
Massaglo is not responsible for orders shipped to incorrect addresses provided by the customer.
Tracking Orders
If tracking is available for your shipment, tracking information will be sent once your order has been dispatched.
Lost or Delayed Packages
If your package is significantly delayed or appears lost, please contact us at:
We will do our best to assist you and help resolve the issue with the shipping provider.
Contact Us
For any shipping-related questions, please contact: